Earn travel credits when you spend $20,000 or more on eligible flights August 2015: Virgin Australia’s Velocity Frequent Flyer program was awarded the 'Best Frequent Flyer Scheme' at the 2015 Australian Business Traveller Awards. For more information on the e-Travel Blackboard 2009 Readers Choice Awards see e-Travel Blackboard. The one-off flight from Brisbane to Sydney carried more than 120 passengers and was operated by LGBTQ+ cabin crew and allies. Virgin Australia Group is a major Australian airline headquartered in Brisbane, Australia. June 2011: Virgin Australia Group of Airlines’ international long haul airline, V Australia, was named winner of the Airline Staff Service Excellence Australia/Pacific award at the 2011 Skytrax World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show. A record number of nominees were received for this year's Awards, with the finalists nominated by travel agents who then vote for their favorite out of the shortlist based on personal experience in their dealings with the company from both their own and their client's (the traveler's) perspective. 20 September 2007: Virgin Blue has been recognised for services to the environment when it was awarded the Special Merit Award for Commitment to the Environment at the recent Budgies Best in Class Awards in London. 1. October 2010: Virgin Blue was voted by Australian businesses as the platinum winner of the Most Admired Customer Service Organisation at the annual Australian International Customer Service Professionals Awards held in Melbourne on 8 October, 2010. September 2011: Virgin Australia won the Queensland Australian Business Arts Foundation Partnering Award in recognition of its partnership with Queensland Music Network (Q Music). The award is very significant as it provides global recognition to Virgin Blue's genuine intent, vocal position and high profile campaign to raise awareness take a leadership role among airlines on environmental management initiatives. The awards feature more than 200 airlines from around the globe, with 17.94 million real travellers completing a comprehensive questionnaire. Wednesday 13 August 2008: Virgin Blue is celebrating a gold and two silvers after being named ‘Best Low-Cost Airline’ (Australia/Pacific), as well as receiving second place honours worldwide in the ‘World’s Best Low-Cost Airline’ and ‘Best Cabin Staff’ (Australia/New Zealand) categories, in the 2008 Skytrax Awards. Daimler’s Divisions > Facts and Figures 2014 > Daimler Group 2014 2013 2012 14/13 Amounts in millions of euros % change Revenue 129,872 117,982 114,297 +101 Western Europe 43,722 41,123 39,377 +6 thereof Germany 20,449 20,227 19,722 +1 NAFTA 38,025 32,925 31,914 +15 thereof United States 33,310 28,597 27,233 +16 Asia 29,446 24,481 25,126 +20 … This year’s big drivers of reputation revolve around responses to the challenges of volatility and changing business models, and awarded companies that demonstrated strong customer focus, tough decision making and adaptability. Based on the excise that would be charged on legal tobacco of the same weight, the tobacco’s potential value was estimated at $84.3 million. PDF, 20 MB] Download Sections: Overview and Performance Download [13.7MB, PDF] Corporate Governance Download [1.6MB, PDF] Financial Statements and Shareholder Information Download [636KB, PDF] Corporate Responsibility & Sustainability Report Download … Virgin Australia Guest Compensation Policy, Consumer Guarantees and Refunds - Understanding your rights, Virgin Australia's business travel options, Powders, liquid, aerosols and gels restrictions, Combined report for Virgin Australia Airlines, Virgin Australia Regional Airlines, Velocity Frequent Flyer and Tiger Airways Australia (PDF). Virgin Blue also for the second year has received a Special Merit for Commitment to the Environment. If you are not travelling in the next 7 days, please call back later. Log in now A tailored air travel solution. Important Information. The annual Budgie Awards recognise the global leaders, innovators, creative talents, and pioneers among airlines in or close to the low cost airline sector industry. 1 Australian aviation industry EBIT from FY92 to FY13 and H1 FY14 includes Virgin Australia, Qantas Group, Tigerair Australia and Ansett. Through their close partnership, Virgin Australia and Q Music have also developed initiatives to assist Indigenous artists break through to the mainstream music community through compilation CDs, performances, a dedicated in-flight Indigenous music channel and much more. Virgin Australia were also honoured with the title of the 'Best Cabin Crew' at these awards that recognise the trend-setters and game-changers in the highly competitive business travel market. All of the executions had a short, funny animation involving one or more of the characters and each animation ended on a super, that when rolled over, streamed Virgin Blue fares. Media Media Read all our latest press releases, speeches and presentations. The Official Airline Ratings data collected across 470 passenger rated airlines consisted solely of verified passenger votes. Our fully audited annual reports are prepared in accordance with International Financial Reporting Standards. The event was judged by a panel of leading loyalty management specialists, and is the world’s leading airline travel loyalty management conference and forum. Annual and half year reports lodged to the Australian Securities Exchange. Virgin Australia has entered a trading halt pending a company announcement, as the struggling airline seeks to stay afloat. Adjustments are made to EBIT and net assets to account for those aircraft operated under operating leases and mark-to-market movements on open contracts. Virgin Australia CEO, John Borghetti was acknowledged by executives for launching the brand and successfully repositioning the airline as a viable alternative for business travellers. The awards acclaimed Virgin Australia’s aircraft, food and beverage offering and inflight entertainment. Find out more. Tuesday 8 July 2008: Virgin Blue is flying high after receiving two top airline awards at the 2008 afta (Australian Federation of Travel Agents) National Travel Industry Awards (NTIA). A number of Virgin Blue Group team members were also individually recognised. 2013. Virgin Australia media releases from 2012. To enable JavaScript follow these steps on how to enable JavaScript to the browser you are using. Velocity also claimed the title of Best Elite Program, Middle East/Asia/Oceania. September 2011: Virgin Australia Group of Airlines’ international long haul airline, V Australia, won three of the 14 categories at the 2011 Airline Passenger Experience Association (APEX) Passenger Choice Awards in Washington, Seattle, including Best in Region (Asia and Australasia); Best Food and Beverage; and Best In Flight Entertainment User Interface. Call volumes are higher than usual. Semi-Annual Report 24 August 2015 2016 Press Conference (Bülach) 22 March 2016, 10:15 Annual General Assembly (Bülach) 11 May 2016, 11:15. Virgin Australia says its mid-market strategy will flourish once it can resume normal operations Virgin Australia hopes to be at 80 per cent capacity domestically by July, allowing it to secure more than one-third of the airline market and make a bold attempt to resume international travel. November 2016: Virgin Australia was awarded Best Business Class for 'The Business' and Best Cabin Crew in the 2017 AirlineRatings.com Excellence Awards. The ‘Best Airline Staff Service’ award represents Virgin Australia’s service performance across Ground and Cabin Crew and is measured against a global benchmark of airline excellence. December 2014: Virgin Australia has been awarded the inaugural ‘Best New World Carrier’ in AirlineRatings.com 2015 Airline Excellence Awards. More than 11000 Choice members scored the airline for service, entertainment and comfort. More than 130,000 industry professionals and TTG readers from across Asia-Pacific cast their votes to determine this year’s winners. Virgin Money plc: Annual Report 2015 (PDF, 3.93MB) (opens in a new window) Virgin Money Holdings (UK): Annual Report 2014 (PDF, 7.88MB) (opens in a new window) Pillar 3 report. Source: Company filings and reports. The company employs over 10,620 people, operates predominantly in Australia, and is administered by its head office in Bowen Hills, Queensland. Conducted by IdeaWorksCompany, the survey ranks airlines by availability of reward seats to frequent flyers. Virgin Australia yielded free seats using Velocity Frequent Flyer Points 98.6% of the time. Virgin Australia says its mid-market strategy will flourish once it can resume normal operations Virgin Australia hopes to be at 80 per cent capacity domestically by July, allowing it to secure more than one-third of the airline market and make a bold attempt to resume international travel. Virgin Australia media releases from 2006. For further information see the Clean Air Society of Australia and New Zealand website. Skytrax Chairman and CEO Edward Plaisted said: “This is a great year of success for Virgin Australia. Virgin Blue relegated previous 2007 winner Regional Express to second-place, followed by Qantas, Jetstar and Tiger Airways. AUSTRALIA . July 2016: Virgin Australia has claimed the title of Best Domestic Airline at the Australian Federation of Travel Agents National Travel Industry Awards. The program was also ranked in the top five in seven out of the nine categories, including running second for "Best Bonus Promotion" and third for "Program of the Year" and "Best Website". As a result the site may not display as designed. Customers were asked to rank each airline for price, service, flight punctuality, and flight availability. Virgin Australia was also named in the Global Top Ten. Skytrax World Airline Awards are coveted quality accolades for the world airline industry and World Airline Awards are a global benchmark of airline excellence, and widely known as the Passengers Choice awards. Virgin Australia reports $211.7m loss, sells stake in frequent flyer program By Jamie Freed Updated August 30, 2014 — 3.07am first published August 29, 2014 — 8.38am V Australia also took out the Best Business-Class Champagne category. Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. Download the complete report Download the complete report [Olam Annual Report 2014. © Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. On top of the two awards Virgin Blue was also inducted into the afta NTIA Hall of Fame. Virgin Australia Annual Report 2012. Developed in conjunction with the Reputation Institute, the Corporate Reputation Index’ ranks brands based on seven key drivers of reputation: products and services, innovation, workplace, citizenship, governance, leadership and financial performance. Annual Report 2016. Each year, Randstad surveys over 10,000 Australians of working age, to gauge which sectors and companies they are most attracted to working for. If you're not travelling in the next 7 days, please call back at a later time. May 2012: Moving up seven spots for last year, Virgin Australia has ranked 6th in AMR’s 2012 Corporate Reputation Index. This year was the first time the CSIA also granted ESi awards. For further details see the choice website. It suddenly found itself as a major airline in Australia's domestic market after the collapse of Ansett Australia in September 2001. November 2017: AirlineRatings.com has named Virgin Australia's 'The Business' as the world's best, taking out Best Business Class 2018. The airline received a second place award for its Online Retail Campaign at the Caples Awards ceremony in New York. The CSIA awards recognise, promote and reward excellence, professionalism, outstanding achievement and innovation in customer service. February 2013: Virgin Australia has been recognised for the initiatives of Velocity Frequent Flyer, at the Loyalty Innovation Awards, presented at the Airline Business/Global Flight-organised Loyalty 2013 forum. More than 22,000 employees at locations all around the globe are dedicated to achieving this. Global Traveler Publisher and CEO, Francis X. Gallagher, said: “The companies topping our list this year are the very best of the best”. October 2013: Virgin Australia has been recognised for outstanding customer service at the 2013 Customer Service Institute of Australia (CSIA) Awards. For further information, please see the AFTA website. Dec 15, 2014: Annual Report 2014 Dec 15, 2014: Annual Accounts 2014 Aug 18, 2014: Q3 Report 2014 May 30, 2014: Q2 Report 2014 Feb 17, 2014: Q1 Report 2014 Presentations. Annual Report 2017. APEX encompasses a network of professionals that are committed to providing an outstanding airline experience for passengers around the globe. Virgin Blue took out the overall satisfaction category and most of the supporting categories to win Canstar Blue’s overall award for Most Satisfied Customers, Domestic Airlines. WITH THE WORLD. Virgin Australia shares were down 2.3 per cent to 34.2 cents at 10:22am (AEDT). September 2018: Virgin Australia has been awarded a five star rating by the Airline Passenger Experience Association (APEX) for the second consecutive year. The reputation quotient (RQ) study measures corporate reputation, corporate innovation, sincerity and social responsibility. Velocity won Program of the Year, Best Redemption Ability and Best Elite Program, within the Middle East/Asia/Oceania region Airline category. The awards are widely considered as the premier industry event of the year. ANNUAL REPORT 2014 SHARING AUSTRALIAN. Virgin achieved the top ranking in all supporting categories but one. Important Information. The Passenger Choice Awards were created by the Airline Passenger Experience Association (APEX) to give voice to airline passengers. December 2015: Virgin Australia was awarded Best Cabin Crew, Best New World Carrier and named in the Top 10 Global Airlines at the AirlineRatings.com 2016 Airline Excellence Awards. APEX awarded a Five Star rating to Virgin Australia, based on passenger feedback, with only 12 percent of airlines worldwide receiving the votes required for a Five Star status. It’s the third consecutive time Velocity has won the award and this year the program was also awarded the ‘Rising Star’ accolade in the ‘Industry Impact Awards’ which honour the programs or individuals that have had, or will have, the biggest impact on the industry in coming years, as well being named a runner up for the ‘Program of the Year’. ICSP is the international advocate for service for both service delivery and customers. Part 3 In section F of Virgin Australia Group Annual Report Virgin Annual from ACCT 3011 at The University of Sydney Pride was celebrated sky high on Virgin Australia’s first-ever Pride Flight, ahead of the country’s largest annual LGBTQ+ celebrations this weekend – including the legendary Mardi Gras Parade in Sydney.. This is the third time Virgin Blue has taken out Australia's 'Best Low-Cost Airline' gong in the prestigious Skytrax awards, having been awarded the same title in 2002 and 2004. The Freddie Awards were created to recognize the world’s most outstanding frequent travel programs and almost 3 million ballots are cast annually, giving a voice to frequent flyers worldwide. Judged by an independent panel made up of travel agents and travel industry suppliers, the AFTA NTIA celebrate and reward excellence in the Australian travel industry and are widely regarded as the premier industry event of the year. For the third year running Virgin Blue has taken out Australia’s ‘Best National Airline’ and Australia’s ‘Best Regional Airline’ awards over finalists Qantas for the national award and REX and Qantaslink for the regional award. The award criteria is based on a combination of factors including customer service, product and innovation. Virgin Atlantic was founded to change that, to give people a genuine choice. We have detected that your browser is not JavaScript 1.5 enabled.