Engaged with the NCR through the National Clothing Retail Federation and other industry bodies to have legislation amended or withdrawn. Please contact the desired store to confirm their trading hours. 09:00 - 19:00. In Office, if an item is not purchased, it is cleaned with anti-viral spray and left in quarantine for an hour before being returned to stock. Sunday. Consolidate trading space further to improve operating efficiency and trading densities by renovating key stores and reprofiling stores by adding new brands. Availability of counterfeit goods devalues the brands and impacts sales negatively. Mon - Fri: 9AM - 6PM; Sat & Sun: 9AM - 5PM. Implement retention strategies for merchandise buyers and planners. 09h00 – 19h00. Inefficiencies in the local supply base owing to the inconsistent flow of production caused by high summer volumes and low winter volumes, resulting in inadequate capacity to drive optimal volumes in the peak summer season and excess capacity in the winter period. Supplementary digital payment channels were opened ahead of lockdown and customers were also able to pay accounts at major food retail chains which traded during lockdown. Fire and flood protection installed at all distribution facilities. E-commerce sales recorded growth of over 100% in the period prior to lockdown. Failing to provide quality fashion to customers each season at appropriate margins. • COVID-19 regulations and lockdown had a material impact on the collections operating model due to store closures. PLM also assisted buying and planning teams in reducing timelines. Sundays & Public Holidays. ID Kids department opened in 53 Identity stores. Manufacturers are required to comply with ethical standards, labour, health and safety, and environmental legislation. Continuous enhancements made to e-commerce fulfilment model to improve customer experience. Carbon emissions of 20.29 Wh per m² based on 52 weeks’ trading. Implemented credit limit management strategies based on decision optimisation across a selection of accounts. Developed a virtual method of creating, buying and reviewing ranges during the COVID-19 lockdown, enabling teams to maintain buying deadlines despite the restrictions in place. TRADING HOURS. During hard lockdown the analytical platform allowed for quick intervention led by predictive models with short outcome windows. Product life cycle management (PLM) system implemented across all merchandise divisions, providing visibility of the entire product development process. Post lockdown e-commerce sales were 2.5 times greater than the largest Truworths store’s sales. Some stocks on the Zimbabwe Stock Exchange (ZSE) are primed for good performance in 2021 despite the adverse impacts of Covid 19 pandemic. Tuesday – Thursday: 09h00 – 17h00. Local authorities not paying monies owed to Eskom which results in electricity being cut in certain towns during trading hours. • Several test strategies implemented across Truworths and Identity. close Ongoing engagement with shopping centre owners to connect malls to central generators. Please note that some stores’ hours may change periodically due to Covid-related staff challenges, so please check with the store directly before you arrive. Truworths applied for Unemployment Insurance Fund COVID-19 Temporary Employer/Employee Relief Scheme benefits on behalf of qualifying staff in South Africa. Essential service businesses required to apply for trading certificate during lockdown – Ebrahim Patel . There are new rules to follow as the lockdown in South Africa is slowly being reduced. The continued uncertainty resulting from the COVID-19 pandemic and the lockdown resulted in trading levels of the Truworths business in South Africa, since stores re-opened on 1 May 2020, increasing in the first week, but thereafter declining following the initial surge in demand, when compared to the prior corresponding period. Develop new brands and concepts to utilise under-performing space. Truworths gross margin 55.6% (2019: 55.5%). Continued consolidation and rationalisation of trading space where trading densities are low, and closure of under-performing stores. Lockdown forced the closure of all stores and offices, including all call centres and collections facilities. Deliver an effortless customer experience enhanced by seamless omni-channel shopping. Developed a differentiated brand profile for ID Kids range which is aligned with the ID Ladies and Men’s brands. Continue to strengthen working relationships with local design houses and CMTs to build a more sustainable and efficient domestic supply base. Bidvest Bank - Entrance 2 . Weekdays: 09h00 – 16h00. On Tuesday 19 January, Truworths’ share price touched R45.22, and TFG’s reached R110.57 – in both cases, these are levels last seen before the start of the lockdown in March 2020. Store layouts were adjusted to meet social distancing requirements, while the number of customers permitted in stores was limited. 9h00 - 19h00. Collections remained challenging in the low-growth economic environment pre-COVID-19. Mall Trading Hours. Employees not required to work from home used their remaining special leave and annual leave, before utilising unpaid leave. Continue to invest in analytical capability to leverage our single view of the customer data platform across the customer life cycle. The focus on cash preservation resulted in the Group ending the financial period in a net cash position, despite the lockdown. get here. Truworths offers a confident collection of fashion-forward leisurewear, formalwear, glamourwear, lingerie, jewellery, shoes and accessories designed for the … Risk approval rate of account applicants was 25% (2019: 29%), with accounts opened at 17% (2019: 22%). Conversion rate impacted by hard lockdown in SA and a change in the channel mix of applications. Pick n Pay. Enhance fraud prediction and prevention processes. Merchandise departments placed orders with suppliers to achieve the unit objectives. Ongoing assessment and bolstering of anti-counterfeit measures. Rental concessions were agreed and in some instances more favourable lease terms were secured. MUMBAI: The limited trading hours of debt as well as currency market will remain in force till April 30 amid extension of the countrywide lockdown, the RBI said on Thursday. Assessing and quantifying the impact of COVID-19 on the allowance for doubtful debts, taking into account forward-looking information. Sunday & Public Holidays. Store electricity carbon emissions of 20.5 Wh per m² (South Africa only). The government reimposed a national lockdown in January, but Office was able to continue selling shoes online, it said. SA alcohol industry supports new limitations on trading hours Bongisipho Magcaba Bongisipho Magcaba . COVID-19 and the related trading restrictions contributed to: These factors have had a significant impact on the Group’s profitability for the 2020 financial period and this is covered in further detail in the Chief Financial Officer’s Report. Continued consolidation and rationalisation of trading space where trading densities are low, and close under-performing stores. Ahieve better fabric prices to offer better value by consolidating fabric sourcing across brands while maintaining product quality. On Tuesday 19 January, Truworths’ share price touched R45.22, and TFG’s reached R110.57 – in both cases, these are levels last seen before the start of the lockdown in March 2020. Securing expansion options in new and renewed leases. Trading Hours Mall Trading Hours.  Refer to MANAGING RETAIL PRESENCE for more detail. Ongoing electricity load shedding, with landlords in key centres being slow to install generators. Truworths participated in a submission that was made in respect of the government’s notice of its intention to review the Affordability Assessment Regulations. Lower-than-budgeted spend due to impact of lockdown restrictions for two months when no store development could take place. R272 million committed to store development. The provision on transition date was 19.0% and it has since increased to 30.1% based on the latest Markov forecast. Processes implemented to ensure the sustainability of these key partners in the supply chain. Continued strategic fabric and volume consolidation process to ensure high-quality standards while containing inflation. Friday. Woolworths sells food, clothing and homeware as well as an increasing number of cellular products. We have more than 260 stores, over 40 top restaurants, awesome entertainment and modern facilities for the whole family. 8h00 - 17h00. Cnr Moss Kolnik and Arbour Road, Amanzimtoti, 4126. After restrictions were relaxed, clothing retail stores were allowed to reopen on 1 May. The above trading hours are Sandton City’s core trading hours, meaning that cinemas, restaurants and selected stores may trade longer. Truworths developed a mobile app to enable employees to check and record health symptoms daily before coming to work, and to declare any exposure to people who had tested positive for COVID-19 or displayed symptoms. We are open every day. The closure of the economy following the outbreak of the COVID-19 pandemic has had a particularly severe impact on our business which was considered a non-essential service during lockdown, with stores closing for 5 weeks in South Africa and 12 weeks in the UK. Group inventory turn 4.0 times (2019: 4.2 times), Truworths inventory turn 4.5 – 5.5 times, Truworths inventory turn 4.2 times* (2019: 4.8 times). Improve efficiency of new account opening process. For your convenience, we are open 9am - 6pm Monday to Saturday, 9am - 5pm on Sundays and Public Holidays. Internal Sourcing Division, which is the largest supplier to Truworths, has been integrated onto the PLM system. Lockdown Trading Hours. Truworths’ code of conduct included in all supplier agreements. Head office employees in key roles were required to work from home on reduced hours and salaries while those who were not required to work were also furloughed. Test a combination of collections agencies, customer communication and collector actions. Invest in omni-channel retail system encompassing stores, e-commerce and customer engagement suite. These and several other measures have been implemented to ensure employee safety in the workplace. Align with other credit providers to propose workable alternatives so that debt review and debt counselling is affordable for low-income consumers. Compliance with Truworths’ code of conduct monitored through internal audit process. Implementation of new brands and product opportunities. Completed project to create a clear brand identity for the Truworths emporium. Review international supplier base to ensure the Group has a well-balanced and sustainable range of suppliers across the wide range of product types. Visit the branch at Capegate Shopping Centre to enjoy an adventurous combination of colour, fabrics, fashions, and labels for men and women all under one roof. Monday - Friday. Monday: 08h00 – 17h00. A core team of collections staff was enabled to work from home to continue servicing the debtors book and driving digital collections. ... 26 March at the start of business trading hours. Merchandise consolidation process assisted in strengthening relationships with key suppliers and managing the complexity of multiple brands and buying teams. Trading Hours. Please note that some stores’ hours may change periodically due to Covid-related staff challenges, so please check with the store directly before you arrive. Our trading hours are Monday to Thursday from 9am to 7pm, Friday from 9am to 9pm, Saturday 9am to 7pm, Sunday and Public holidays from 9am to 5pm. Post lockdown e-commerce sales have grown more than three-fold relative to the pre-lockdown period. The allowance for doubtful debts under IFRS 9 includes a provision relating to the potential impact of debt relief legislation. Launch enticing new design concepts for existing and new brands, including the Identity Superstore, Loads of Kids Emporium and Hey Betty. Sunday: 09h00 – 12h00. *The June 2018 provision was 12.3% under IAS 39. Please note that some of the anchor tenants and restaurants may trade later hours. Reducing electricity consumption through smart metering, energy-efficient lighting and enforcing operating discipline. A home to love by Loads of Living. General Menu. Wednesday for Pensioners only: 07:00 - 08:00. Please contact them directly for more information. National Credit Act: Review of Affordability Assessment Regulations could hamper new account growth. Following the start of the lockdown all store staff and those in supporting field-based roles were furloughed. Poor trading results in stores outside South Africa, particularly Namibia. Balance local and international supply base to take advantage of both quick response and fast fashion. Consumers are increasingly value conscious and buying on promotion which places pressure on sales growth in Truworths. After restrictions were relaxed, clothing retail stores were allowed to reopen on 1 May. View the Mall of Africa trading hours here. Debt relief legislation approved by Parliament will enable the National Credit Regulator (NCR) to extinguish the debts owed to credit providers by low-income consumers with unsecured debt of less than R50 000 who are critically indebted. Monday – Saturday: 09h00 – 19h00. Several digital engagement tests conducted. The inability to operate during the hard lockdown, together with prolonged periods of reduced capacity, have been a significant burden for local suppliers, many of whom entered the lockdown under financial pressure. Continue to seek opportunities to increase local supply to reduce reliance on imports, including investment in Truworths Manufacturing through the development of a ladieswear design house. email us. Trade will be till 5pm if the public holiday falls on a Sunday. Refer to Truworths’ Human Capital Report. Trading density decreased by 9.3% to R32 357 per m², as a consequence of the lockdown. Roll out all strategies that will be appropriate in the post-COVID-19 economic environment, including predictive models using the latest data. Trade will be till 5pm if the public holiday falls on a Sunday. Strong in-house IT skills to support the system. LOG IN / REGISTER. ARTS, CRAFT & HOME DÉCOR. Owing to the scale of the project, compounded by the complexity of the national lockdown, the supplier integration portion of this project was delayed. Dependency on warehouse management system and throughput required to meet peak demand. This covers buying processes, fashion monitoring, supplier relationships and ensuring Truworths has skilled buying and planning resources. The Centre is operational from Mondays - Saturdays & Public Holidays from 9am - 6pm and Sundays from 9am - 5pm. Mon - Fri: 08h30 - 19h00 Sat: 08h00 - 18h00 Sun: 09h00 - 16h00. Friday: 08h30 – 17h00. The Truworths directors, divisional directors and other senior management of the company volunteered to sacrifice a portion of their remuneration to support lower-earning staff, while Office’s senior management donated 50% of their salaries for at least two months. 09:00 - 18:00. Woolworths. Introduction of new menswear brand in free-standing format. Image: Reuters. Improve conversion rate from risk approval to accounts opened. Banks close earlier. Monday - Friday: 07:00 - 18:00 | Saturday: 08:00 17:00 | Sunday: 07:00 - 16:00. Third-party warehousing facilities used to store imported merchandise during peak periods. Record number of new account applications of over 3.4 million (2019: 2.8 million). While the fight to end coronavirus remains a priority, the National Alert Level structure was introduced as part of the Government's strategy to reopen the country’s economy and allow some businesses to trade again. R291 million committed to store development. Citizen reporter . Sunday & Public Holidays: 09h00 – 17h00. 09h00 – 18h00. 09h00 – 21h00. There are new rules to follow as the lockdown in South Africa is slowly being reduced. With the country implementing a national lockdown to curtail the spread of the Covid 19 pandemic, the script is almost likely to be the same as 2020 where Covid 19 dominated the narrative across the globe with depressed economic … Suppliers not operating to contracted standards of ethical behaviour could result in reputational damage and interruption of supply. Launch project to develop ‘futuristic’ emporium store. While the fight to end coronavirus remains a priority, the National Alert Level structure was introduced as part of the Government's strategy to reopen the country’s economy and allow some businesses to trade again. Truworths is a Cape Town-based, South African clothing retailer with 700+ stores throughout South Africa. Monday – Saturday. Carrol Boyes. COVID-19. Additional stores added as fulfilment centres and enhancements made to further improve delivery lead times. Please note, not all tenants would adhere to these trading hours and in certain instances a store may open earlier or trade later. 09:00 - 17:00. Extend the product offering in Loads of Living. Following extensive negotiation with landlords on the payment of rentals and services during the COVID-19 lockdown, and subsequently when trading restrictions applied, Truworths reached agreement with most landlords and paid approximately 15% of rentals due. Further enhance e-commerce fulfilment model to shorten lead times and reduce costs. Expand Truworths’ in-house manufacturing capacity and infrastructure, and increase focus on ladieswear. Address: Parow Centre, Cnr De La Rey & Voortrekker, Parow, 7501: Tel: 021 930 8570: Fax: 021 930 5137 Expanding digital customer engagement capabilities. Sunday: 09h00 - 15h00. Equipping stores without alternative power supply to continue trading during load shedding, where possible, without undue risk. *Some tenants may trade outside of the stipulated hours. Voted best shopping centre in the Daily News Your Choice awards (2014 & 2015), Gateway Theatre of Shopping is the ultimate fashion, entertainment and dining destination. Please check with these stores directly. Apply account risk criteria and processes consistently using advanced analytics, scorecards and models. Following the start of the national lockdown with effect from midnight on 26 March 2020, Truworths was unable to trade from stores or online in South Africa for five weeks and no revenue was earned from the sale of merchandise. Free collection in-store. Facebook Twitter LinkedIn Tumblr Pinterest WhatsApp Telegram Share via Email Print. The sustainability of the local and international supplier base is critical to meet Truworths’ product demand. Certain service providers might close earlier. Please contact the desired store to confirm their trading hours. You can find their contact number under the Store Directory Listings. Holidays: 09h00 - 16h00. Trading Hours. Instituting legal action against perpetrators. Westgate Shopping Centre has implemented many various safety precautions in attempt to prevent the spread of COVID-19. ensure the well-being of employees and customers; manage inventory levels and merchandise orders to protect gross margin; access government support schemes for employees; lower revenue being generated from retail sales and lower account payments; higher provisions for doubtful debts in Truworths which increased operating expenses; and. Employees worked on a rotational shift basis to limit the number of people at head office and to ensure social distancing. Truworths stock closed 2.73% lower on Monday to R29.92c. Contingency plans developed across the account operations and account risk management areas should the legislation be implemented.