Copyright © Dudley MBC. Please ensure your waste is placed at the back of the public footpath. if you have issues with more than one collection service you will need to complete two separate instances of this form. Please ensure if using your own supply, the sacks are of a standard domestic sack size (approximate 80 litres) and strong enough to hold the waste. Missed Bin or Collection Issues Form. There is a charge. Collections are currently one to two days behind, depending on area. Bin calendars - Dudley Road, Fort William ... Thursday 4 March, Thursday 18 March, Thursday 1 April Garden waste bin days. Large amounts should be disposed of at Household Waste Recycling Centres. Only one waste service collection issue can be reported at a time, e.g. Missed bin collections Collections of wheelie bins and recycling start from 6.30 am. sofas, carpets and fridges) within eight working days of your request. Blocks of flats are usually served with larger bulk bins. Monday is your bin collection day. Fixed Penalty Notices - Appeals and Complaints, Waste Enforcement Fixed Penalty Notices (Fines), Damage/injury caused by collection vehicles, Bins/bags/boxes out too early (including updates on ongoing situations), Queries about the new wheelie bin service, Order a bin if you have moved and your property does not have one, Replace a lost, stolen or damaged wheelie bin. Garden waste collections over winter. We provide residents with a weekly kerbside rubbish collection using grey lidded wheelie bins for the disposal of general non-recyclable household waste. A missed bin collection is when we have not emptied your bin after 6pm on the scheduled collection day. Missed bins must be reported within 3 working days of the collection including the collection day. How can I report a missed collection in Dudley? For example: 37 Dudley Gardens Did we miss your bin? Please leave your bin at its usual collection point. Some blue lid bin collections could be missed this week as there will be fewer crews completing the rounds. Q. Dudley Libraries - Better at Home Author Neema Shah. Please visit the .gov website and simply type in your postcode. Waste must be placed on your property as near as possible to the pavement. To find out when your next scheduled waste collections are, visit http://mapping.dudley.gov.uk/ and enter your postcode. As the refuse collection commences early in the morning your refuse should be made available by 6.15am on the morning of collection, or no earlier than 7.30pm the night before. We will only collect normal domestic household waste contained within the grey bin, additional waste placed at the side of the bin will not be collected. Lochaber Missed bin. Remove any heavy items or incorrect materials from your bin for your next scheduled collection or we won't be able to empty it. Your bin is too heavy or contains incorrect materials (please see the sticker on your bin). Sorry, no they can not Please see the Council's Privacy Statement and Charter. In some areas where access is an issue we operate a black bag collection service. Household Waste - Wheelie Bin Service Form, Directory of Privacy and Disclaimer Statements, Accessibility Statement for www.dudley.gov.uk, Charity waste van and trailer permits scheme, Kerbside recycling (black box and blue / green bags), Mattresses, Bed Bases, Carpets and Underlay, Actions For Sustainability - Waste Management. Enter your address to view your bin collections and select report missed under the relevant bin icon to report a missed bin. Presenting your waste for collection. Bin Collection Days - DUDLEY STREET - ATHERSTONE - CV9 1DL Record details Bank Holiday Information Bins will be emptied as normal on Bank Holiday’s, except during Christmas and New Year where changes will be detailed on your collection calendar. Your waste bin and recycling bin calendar. If it is reported after this day we will not be back to collect it until the next scheduled collection. Show reporter’s name Reported via Android in the Rubbish (refuse ... category anonymously at 20:49, Thu 7 January 2016 Sent to Dudley Borough Council 1 minute later All dwellings 37 to 59 in the culd de sac no household waste collected Thursday 7th January 2015. If the practice continues we will investigate the contents of the bags in an effort to identify which property is responsible. N.B. Report a missed bin collection - GOV.UK. At the start of the lockdown in March, Dudley Council took the decision to postpone the green waste start date in order to ensure household waste and recycling collections … Please update when these will be collected. Enter your address to view your bin collections and select report missed under the relevant bin icon to report a missed bin. For all assisted collections the waste was accessible and placed in the usual pickup area. What is Climate Change and the Greenhouse Effect? If you have moved into a property that does not have a refuse bin and/or recycling boxes/bags; If you want to replace damaged, lost or missing bins and boxes; If you want to request a different bin size or extra boxes or bags; If you would like to join or renew the additional garden waste collection scheme sofas, carpets and fridges) within eight working days of your request. Can the Dudley recycling centres collect my waste? Go. You can follow us on Twitter We will collect your household waste on the same day each week. If households place materials out for collection on the public highway and before the morning of their collection, we will write to the address to remind the householder that this is not acceptable. DUDLEY, DY1 3EA. The Council will provide households in areas authorised as difficult access with the equivalent of one replacement plastic sack each week, delivered on a roll. THE green waste collection service is set to be extended across Dudley borough by one month to make up for missed collections earlier in the year. Bin lids were closed. If your bin has been missed by one of our crews and not for one of the reasons above we will return to collect your bin as soon as possible. Missed bin collection. All rights reserved. Did we miss your bin? Bin collection delays. Your collection day and services. Serco works in partnership with the council to provide trade waste and recycling collection services for businesses in the borough. We will not take larger bags such as wheelie bin liners, We can provide an additional collection service or request to collect, including garden rubbish and larger items of rubbish (e.g. if your bin was due to be emptied on Monday the missed collection can be reported up to the end of Wednesday. Ask for a new bin collection Report a missed bin Report a spilled bin Abandoned bins Keeping our waste crews working safely Household waste and your duty of care Waste service information for developers Waste and recycling. Dudley Libraries online weekly author event. We offer a reliable service delivered by local people; You choose how often we collect - either weekly, fortnightly or more frequently if required Kololo Hill is Neema Shah’s f... Dudley Libraries - Better at Home Online Bedtime Stories. Only report a missed collection after 1:30pm, providing you have put your bin/sack out before 5am on your collection day. A. You can use our Missed bin or collection issues form to report queries and issues relating to the collections for missed bins, household refuse collections, garden waste collections and kerbside recycling collections. A. Housing and local services. Missed collections You should only report a missed waste or recycling collection if: It is after 3pm on your collection day or up to 5 working days later. If letters and education methods are unsuccessful, a householder may be liable to a fixed penalty notice or a much larger fine if convicted in a Magistrates Court. Excess waste placed at the side of the bin will, Waste and recycling was placed in the correct bin/box/bag and was. If you have any problems with the new wheelie bin service you can tell us using the Household Waste Wheelie Bin Service form. There is a charge for this service, please click here for information on our fees and charges. If you are having difficulty moving your bin to the collection area, you may qualify for an assisted bin collection . Report a missed collection. © 2021 Dudley Metropolitan Borough Council, Find out more about Dudley’s recycling and how you can contribute more, Rubbish Collection (Wheelie Bin or Black Sack Collection), If you have any problems with the new wheelie bin service you can tell us using the. If we have any major problems with collections we'll update this page and tweet about it. If there is no sticker on your bin, it may have been missed. 4 March 2021. N.B. Heavy amounts will not be taken in normal household collections. Before you report a missed bin collection please check: The bin collection delay information above, which shares updates on any planned revised collections; Your bin was on the kerbside from 7am Dangerous items such as knives, broken glass or other similar hazardous objects, which could cause injury. For example: 37 Dudley Gardens. Waste must be placed on your property as near as possible to the pavement. Small amounts of cat litter should be double bagged and included in household waste. We will not take larger bags such as wheelie bin liners. Do not report a missed bin if: You didn't put your bin out before 6.30am on your scheduled collection day. For further information on fines please see: If we are unable to identify which household is placing the waste out, we will usually write to all residents in the area as a reminder. Missed green waste & chargeable green waste bins will be collected on the next collection day. Find out your bin collection day. The scheduled weekday service normally operates between 6am and 2pm. You can use our Missed bin or collection issues form to report queries and issues relating to the collections for missed bins, household refuse collections, garden waste collections and kerbside recycling collections. At the start of lockdown in the Spring, Dudley Council postponed the green waste start date in order to ensure household waste and recycling collections could continue with a reduced workforce. Our service. Check and report missed bin collections online. You can find out online when your Knowsley bin will be collected.. We collect on the spring and summer bank holidays, we will advise customers of any changes due to Christmas and New Year or adverse weather disruptions. You will then be directed to your Dudley local council and then report your missed bin collection online. If you use these up before the next delivery, you will have to supply your own black sacks until the new supply is delivered. Before reporting, note that we won't come back to collect your bin if: your bin was not left out by 6am on your collection day - check your collection day your waste was put into the wrong bin - check what goes in your bins your bin was not in the right place for collection - check you are presenting your bins correctly When you should not report a missed bin. Please note that only one waste service collection issue can be reported at a time, e.g. We will only collect your missed bin if it is reported before the end of the next working day after your collection was due. 2021. To report a missed service simply visit our online booking website within 48 hours by clicking here or contact our Customer Service Centre on 1300 1COAST (1300 126 278). Street ... Fort William Area. Home. Q. Remember to leave your bin out so we can access it when we come back. Recycling, rubbish, streets and roads. Please do not report a missed bin if: It was not put out in the right place for collection by 7am on your scheduled collection day. will not be taken in normal household collections, Please ensure that your household waste is securely contained in standard sized (approximate 80 litres) black bags, . The collection truck could not reach your bin. Missed bin collection. Missed collections. Garden waste collections will be suspended between Monday, ... how to report a missed bin collection; how to order replacement bins, bags or sacks; Dudley’s Council’s recycling boss, councillor Karen Shakespeare, has thanked her hard-working team for playing their role in keeping waste and recycling collections … You can also call 020 8356 6688. Find your services. We can provide an additional collection service or request to collect bulky waste including garden rubbish and larger items of rubbish (e.g. Bins and waste collections - Dudley Close - Marston Moretaine. If you wish to report an issue with your black sack, such as a missing black sack delivery or to request the extra sack service please use our online Black sack supply service form. This form should be used to report queries and issues relating to the collections for all three waste services. Missed collections You can report if your recycling, rubbish, food waste, garden waste, textiles or small electricals weren’t collected on your scheduled collection day. Please ensure that your household waste is securely contained in standard sized (approximate 80 litres) black bags. To report a missed bin or sack collection: Check your collection day. You can report the missed collection up to two working days after your collection day e.g. Other issues, such as black sack requests, assisted collections and joining/leaving green waste and recycling schemes, (including problems with boxes, bags and bins), are covered by other online forms. Please note that the household waste collection service excludes the collection of the following: Small amounts of cat litter should be double bagged and included in household waste. Order recycling items. lick here for information on our fees and charges. Address selected Close. Missed garden waste recollections. Dear Dudley Council, Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 if you have issues with both kerbside and green waste collections you will need to complete two separate instances of this form. Report a missed collection Report a missed collection. Vehicle breakdowns were also cited as a reason for missed collections which it's hoped will be resolved by the weekend. Major disruption to collections. Up to 900 missed bin collections from Birmingham's streets are reported every day, an email to city councillors has revealed. You need to report a missed bin after 6pm on your usual collection day and before the end of the next working day. Large amounts should be disposed of at Household Waste Recycling Centres. Your information will be processed in accordance with Data Protection legal requirements. If your bin wasn't collected, report it here. Missed bin collection. We don't accept missed collection reports made after that.